An open letter to Mr/Ms X

To

Mr / Ms /Madame X, Y and Z

Behind the counters

At the boutique, eateries,cinema halls, the kirana store,and pretty much anywhere behind any counter

Any place in the galaxy

Dear Mr / Ms /Madame X, Y and Z

I'm sure people do give you a hard time every time they visit you. I'm sure you feel like throwing glasses of water and mugs of anything you have in your hand every time you take an order. I'm also very confident you have an urge to strangle the vocal chords of the person who owns the voice which returned the "any"thing made by you, either to be changed, replaced or altered.

But hey, what were you expecting ? You didn't become a manager, tailor, developer, waiter, or any counter owner, waiting every person you cater to to heap accolades on you, did you? Specially when you have actually spoilt something awaited eagerly by the people foolish enough to believe in you? Not that you are bestowing some kind of favour on the people. You also charge exuberant sums to do it on time and people actually schedule visits to accommodate your convenience, They take pains to be nice and cordial, because i doubt they want to end up with burnt cheeks, in more ways than you think. Or a dress tucked with safety pins at your D-day.Make no mistake, you are up-above in the same list as the gods because you create, or destroy us with a click of your fingers.

And because you know it, you just act as if you own the world.

Which probably you do . But do not make mistake sirs: not the dignity of the people. No reason, which includes a bad hair day, a fight with your wife, a mother-in-law at home or PMS, gives you the right to behave haughtily or arrogantly. People go to you to get a work done. No they do not want to build relationships with you unlike what you guys claim. You might put up hoarding saying you value customer relation but i guess the small writing on it says "* conditions apply".

No, i don't want a bleach on my face because i'm allergic to all kinds of chemicals even though you swear it will make me beautiful. No, i don't want extra toppings on my anything or coffee with milk which comes from the machine and carries a price tag of forty rupees only because you are "Pizza Hut" . I did want Paprika though, at least the name of the shop where you got it from. But "Dear Manager" had an attitude but no "right" to go with it. No , i don't want to know what happened to the server but only want our website which should have been done in 15 days but has taken more than 6 months and still is no where near completion. No i don't want to wear the design you made with my khadi just because it is in but only the design i gave you. And i specially want none of it when it comes with dollops of attitude, when you don't take instructions given to you and behave as if it is people's mistake. I might be too mild to show it but just don't take it too far. The next time you might not be too lucky and the next time it might not be a blog.